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Frequently Asked Questions
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If you do not find the answer to your question listed within our FAQ’s, you can always contact us directly at info@rivercityrx.com or by calling 866-345-3171.

River City Pharma is a NABP Accredited Drug Distributor

River City Pharma is a NABP Accredited Drug Distributor
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3600 Pharma Way
Mason, Ohio 45036
Yes! We are VAWD accredited and are fully licensed and accredited to distribute to all 50 states and Puerto Rico.
We never want to send our customers anything they don’t need! To stop receiving our fax fliers, just call your Account Manager at (866) 345-3171 and we won’t send you another fax!
At the bottom of every email there is an unsubscribe link, or you can email us at info@rivercityrx.com and we’ll take you off the list!
Go to Store.RiverCityRx.com/Pedigree to view your product pedigrees.
Call your Account Manager at (866) 345-3171 to discuss what to do about drug recalls.
We are fully licensed, certified, and accredited to sell in all 50 states and Puerto Rico. We cannot distribute interntionally at this time.
You’ll want to speak to our compliance department at (877) 460-9754.
Of course! Our Account Managers are always eager to talk to new and existing customers about River City! Just call (866) 345-3171.
If your Account Manager is out, we always have a backup rep to take care of any of your needs. If they aren’t available, a Sales Manager will be happy to assist you with any orders or questions you have!
You can go to rivercityrx.com/register to start the registration process, or call us at (866) 345-3171 to speak with an Account Manager. We will need you to fax or email in some forms, but we can have your account created and available to order the same day!
Your Account Manager is the first person you’ll want to speak to, but if they aren’t available a Sales Manager will be happy to answer any questions you have.
Go to this page and search for “Mason, Ohio”
Call your Account Manager at (866) 345-3171 and they will get the issue resolved.
Call your Account Manager at (866) 345-3171 and they will handle the return authorization.
Call your Account Manager at (866) 345-3171 to get information on tracking a shipment.
Orders placed on Friday will be delivered on Monday. Full shipping information can be found here.
Pay is based on a variety of factors and depends on the position and experience but is competitive. Compensation is discussed during the interview process.
Our hiring managers will reach out to you if they are interested in pursuing your application.
Our hiring managers will reach out if they are interested in pursuing your application.
It is extremely rare for this to happen, but if you’ve been billed incorrectly give us a call at (866) 345-3171 to speak to your Account Manager and we will get it resolved immediately.
Give us a call at (866) 345-3171 to speak to your Account Manager and we will get it resolved immediately!
Give your Account Manager call at (866) 345-3171 and we’ll get it changed in just a minute!
Masters Drug Company Inc
P. O. Box 840713
Dallas, TX 75284-0713
Give your Account Manager a call at (866) 345-3171 and we’ll get it changed in just a minute!